In this course, learn strategies to shift sales calls from interrogation to customer-focused conversations. Gain insights into understanding customer business problems and objectives, asking the right questions to create connection, drive credibility, and confirm value clarity. Discover techniques for continuing the conversation to enhance sales interactions and build longer-lasting relationships.

1. Review terminology related to the sales process.
2. Explain the sales/trust matrix as a predictor of favorable sales outcomes.
3. Define various levels of question types when seeking to learn customer goals.
4. Explore the use of insights as a means to gain credibility with a customer.
5. Examine the place that clarifying questions have in establishing value with a customer.

The mode of payment will be the same as for fee. The fee for the same will be deposited through fee challan in ABL I-8 Markaz Branch.

Payment details:

• Account Title: SZABIST ISLAMABAD CAMPUS
• Account Number: 0116700100 OR PK02 ABPA 00100058-6368-0030
• Bank: ALLIED BANK LIMITED
• Branch: ABL I 8 MARKAZ ISLAMABAD
• Branch Code: 0947
• Swift Code: PK02ABPA (This need to confirm from finance)

Proof of payment may kindly be shared with the EDC/Finance (edc@szabist-isb.edu.pk, finance@szabist-isb.edu.pk)